Cloud Engineer

• Support the Cyber Security team in working towards compliance goals and in detecting, identifying, assessing and remediating vulnerabilities and security issues.
• Support the developers with tools and solutions to build and release code in a reliable, standardised, quality-checked and efficient manner.
• Work closely with the Architecture team on design standards, best practice alignment, and efficient, reliable and secure infrastructure.
• Maintain infrastructure and supporting tooling in line with upstream vendor changes from Azure, cloud service providers, open source software updates etc.

• Refactor and containerise the CDN cache pre-loading functionality to improve the reliability and flexibility of the production caching and register performance.
• Redesign the build agents to use Container Apps Jobs to support performant agent scaling under demand while ensuring cost effective scale-to-zero functionality.
• Modify build pipelines configuration to more clearly target and standardise the definition of specific Node & .Net target versions.
• Design and implement a Digital Delivery code snippets repository to standardise pipeline and PowerShell script structures and facilitate engineers and developers sharing standardised code blocks.
• Implement code (predominantly IaC, Pipelines, Markdown etc.) warning suppressions across dozens of DI projects following the branch-wide implementation of code linting tools.

DevOps Engineer

• Uplift manually configured infrastructure into Infrastructure as Code (IaC) defined and pipeline deployed infrastructure.
• Work closely with the Cyber Security team to enhance processes, pipelines and infrastructure to support the security goals of the organisation.
• Support the development and test teams to speed up the development lifecycle by adding pipelines and automation; and improve existing pipelines and tooling.
• Provide support and troubleshooting of infrastructure and systems as needed when escalated from support or development teams.
• Architect infrastructure and solutions in collaboration with the security team to deliver new features and enhancements to the ecosystem.

• Infrastructure overhaul - Contributed to the near complete elimination of IaaS (only utility VMs remain) and moved to a code-defined cloud-native infrastructure (SaaS & PaaS) with extensive use of build and release pipelines for all aspects of code, infrastructure and configuration.
• Permissions as Code - Produced the first prototype of scripts (PowerShell) and configuration for the CDR to implement Azure role based access control configuration as code. This has since grown, with the significant contributions of other CDR staff, to become a foundation of the CDR and Digital Identity access control configuration.

Senior Systems Engineer

• Introduce automated deployments and configuration management to cloud and data centre systems that had previously only ever been managed ‘by hand’.
• Empower others in the organisation to manage automated infrastructure through teaching Git, VSCode, Pull Requests practices, Ansible and Azure DevOps configuration.
• Participate in the CAB for the main company SaaS product and help develop and implement lightweight change processes using peer approvals.
• Mentor and support junior and mid level engineers in the Cloud Operation team.
• Be the top internal escalation point for knowledge in networking, Azure DevOps pipelines, PowerShell, LogicMonitor, Windows Server technologies (server 2008-2019, AD, Group Policy etc.) and virtualisation infrastructure.
• Occasionally lead post-incident meetings and prepare root cause analysis paperwork for customers.
• Proactively contribute to risk management records and practices for EDMI to remain ISO27k compliant.
• Work with Telstra, Vodafone, Optus and other international telcos to provision and troubleshoot private APN connectivity to EDMI infrastructure.

• Implement Netbox as a CMDB to be used as an inventory source for automation tooling.
• Implement Azure DevOps as a CI/CD tool for operations Infrastructure as Code, patch deployment, application deployment and config management.
• Develop a PowerShell based FTP and BlobStorage client data delivery module for improving the organisation's data delivery capabilities from legacy meter reading applications.
• Implement system and application metrics monitoring system replacement.
• Overhaul the data centre networking architecture for improved network segregation, simplification for ease of support.

IT Operations Support Officer

• Administer and support all corporate IT systems, devices and communications.
• Infrastructure maintenance and systems support for production, pre-prod, development environments and releases.
• Vulnerability and patch management for Windows systems.
• Assist with audit and compliance at PCI-DSS level 1.
• Scripting with PowerShell and other tools to automate repetitive or human-error-prone tasks.
• On-call every few weeks for production services support.

• Evaluate, propose and implement Dell corporate fleet rollout, define SOE, implement automated BIOS (using Dell PowerShell modules), application and user config provisioning.
• Meraki firewall, wireless and switching infrastructure procurement and deployment.

IT Support Engineer

• All aspects of corporate IT Support and Systems Administration.
• Maintenance and improvement of corporate systems - Desktops, Laptops, Mobile Devices, Email, Telephony, AD, Group Policy, File and Print.
• Configuration, maintenance and infrastructure deployments to operational environments - Development, Staging and Production.
• Systems monitoring using PRTG for everything from server disk space, network bandwidth and application health metrics. Alerting engineers and displaying on office dashboards.
• Network management for corporate and server VLANs, internetwork and edge firewall policy configuration.
• Adhering to and helping to refine change management processes.

• Design from scratch a PowerShell signature provisioning script that referenced users' AD properties to populate a company signature design template and apply it to Outlook on all user devices.
• Working with the Infrastructure manager, Optus and internal business units to define and deploy a national WAN for internet, corporate systems access and voice.

Microsoft AZ-104

Scaled Agile

Scaled Agile

ITIL

LMCP

CMNO

North Point Institute of TAFE

QLD, Australia

ACSC ANU Canberra